Whether remote consultation is possible differs by regulation and period. If you enquire by telephone before attending, we will tell you the current basis accurately.

However, in this field there is much that has to be seen directly. With facial palsy the degree of paralysis and the stage of recovery must be confirmed by eye, and with dizziness a physical examination is needed.

The following are not situations to judge remotely: a severe headache that began suddenly, paralysis of the face or the limbs, slurred speech, sudden hearing loss, or dizziness severe enough that you cannot walk.

In these cases you should receive emergency, neurology or ENT care. With stroke in particular, time governs the outcome.